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Diabetes Management, Simplified.

Livongo is a diabetes management program that’s already included with your health plan.

Enjoy support and supplies to start living better today.

Why join Livongo for Diabetes?

Because you'll get the tools and support to make living with diabetes easier – and it won't cost you anything extra because it's already part of your health plan. Just register and get started with Livongo.

What you'll get with Livongo for Diabetes:

An easy-to-use digital blood glucose meter at no extra cost to you. It will help you manage your blood sugar the way your doctor recommends. And, it's ready to use right out of the box. No setup required.

Unlimited strips and lancets at no cost, so you can check your readings as often as you'd like without worrying you'll run out. Order new ones right from your meter.

Expert support 24/7 to answer your questions and provide assistance if your readings go out of range.

Better blood sugar tracking. View your history and easily share your readings with your doctor or care team. No more paper logs.

Ready to try the Livongo for Diabetes program?

See what people are saying about Livongo for Diabetes

The testimonials, statements, and opinions presented are applicable to the individuals depicted. Each member’s exact results and experience will be unique and individual to each member. The testimonials are voluntarily provided and are not paid.I received my meter three days ago and I already feel like I am in better control of my diabetes! I love that my results automatically upload to my app, not to mention the tips and recipes.

I received my meter three days ago and I already feel like I am in better control of my diabetes! I love that my results automatically upload to my app, not to mention the tips and recipes.

Frequently Asked Questions
Is this really no cost for me?

Yes, there is no additional cost for you. Your health plan pays for the program, and it's already included for you. Shipping is included too. You are not billed anything for joining Livongo or taking part in this program.

Who is eligible for Livongo?

First, you must be diagnosed with type 1 or type 2 diabetes. Next, you must be eligible through your health plan or health provider. Chat with us or call us at if you have questions regarding your case.

Can I cancel my membership?

Yes, you cancel at any time for any reason. Just call Livongo at or email

Am I eligible to receive GLP-1s through my condition management program?

It depends on many factors:

• You must be enrolled in our Diabetes Management, Hypertension Management, Weight Management or Diabetes Prevention programs. Your employer or plan sponsor must also have opted in to offer the condition care service. • If you clinically qualify, you’ll receive an invitation to enroll in condition care. • Once enrolled in condition care, your Teladoc Health care provider will assess whether a GLP-1 medication is right for you. Typically, these medications are available to members who meet additional clinical criteria. Members must also have already shown a strong attempt at lifestyle modifications and were unsuccessful.

What will I have to pay for this GLP-1 medication?

Out-of-pocket costs for these medications are quite high. Your insurance may or may not cover the cost of certain GLP-1s. If they don’t, there are patient assistance programs that may help with costs. However, many programs expire after some time.

Does unlimited strips really mean unlimited?

Yes! No matter if you check once a week or once per hour, with Livongo, you receive all the strips you need at no cost to you.

How do I reorder strips?

You can reorder strips in four ways: 1) On your member website at, 2) On your Livongo meter, 3) On the Livongo mobile app, or 4) through calling member support anytime at .

Does Livongo offer GLP-1 medication to members enrolled in a condition management program for the purposes of weight loss?

Livongo is now part of Teladoc Health. Therefore, Livongo members enrolled in a condition management program and eligible for condition care will have access to the Teladoc Health network of providers. Teladoc Health care providers can prescribe GLP-1s for these members when clinically appropriate.

Our approach is to offer these medications in addition to providing guidance on lifestyle modifications. Members can expect support through nutritionists, expert coaching and other licensed professionals.

What is the process for getting a GLP-1 prescription if I’m eligible for condition care through my condition management program?

You’ll meet with a Teladoc Health care provider for an initial visit. During this visit, the provider will review your medical history. They’ll also review your current and previous medications. If you meet certain criteria, the provider may suggest starting a weight loss medication. Together, you can decide if it’s right for you. Your provider will also educate you on how to use it, the expected impact, side effects and how to monitor it.

After your provider submits the prescription, it may take several weeks to get it filled. You can expect some administrative follow-up to get the medication approved. You or your provider may need to submit more documentation, prior authorizations or appeal letters if the medication is denied. You’ll be informed if the medication is denied. And your provider may suggest a different one.

You can also expect regular clinical follow-ups after the initial visit:

  1. 8-12 weeks to check early response and predict final response to medications
  2. Every 2-4 weeks in the beginning and every 2-3 months thereafter for certain members and medications. The goal is to assess side effects, evaluate weight loss and adjust doses if necessary
  3. 6-12 months to evaluate weight maintenance, prevent weight gain and keep focus on diet and physical activity. For most weight-loss medications, doctors recommend ongoing use if the medication is helping you lose weight. If you stop taking a medication that’s working, you can expect to regain the weight

Your care provider may recommend additional clinical support. An expert coach will be available to support your weight loss journey. You may also meet with a Registered Dietitian for personalized nutritional guidance or a behavioral health specialist.

Have additional questions?